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Frequently
Asked Questions
- How do I book my accommodation?
For Long Distance Walks:
Once you have decided on your dates and the route you wish to take,
simply complete a Booking Form and return
it by email, post or fax to Easyways. Alternatively, you can give
us your details over the telephone. If you require any assistance
in route planning then please do not hesitate to contact us.
For Walking Package Holiday:
Please complete an Enquiry Form and return
it by email, post or fax to Easyways, or you can make your booking
over the telephone.
- How far in advance do I have
to book?
It is always wise to book well in advance (especially
in the peak months of May and June) since the routes are busy and
accommodation is limited at some stages. However, last minute bookings
are still possible, although you may not always receive your preferred
type of accommodation. A suggestion is to start your walk mid-week
since there is more likely to be a wider choice of accommodation
available (as most walkers start at the weekend).
- What if accommodation is not
available?
Every attempt will be made to obtain your preferred
choice of accommodation. However, in the unlikely event that all
accommodation is fully booked, we will contact you with an alternative
suggestion (for example a possible change of start date or a change
of route).
- How do I pay for my accommodation?
For Long Distance Walks:
Most accommodation providers require a deposit in order to secure
your room. Once Easyways has made your booking, you will be sent
an invoice which gives you detailed information on the cost of your
accommodation, the total amount of deposits required and the cost
of the booking fee. If you are satisfied with the accommodation
booked then you simply sign and return the invoice, together with
your payment for the deposits and booking fee. We also have the facility
to accept payment by credit card, switch and delta but please note that credit card transactions
have a 1.85% commission charge. However, many previous clients from overseas have found that this is still the
most cost effective method of transferring monies.
The remaining balances are paid directly to the accommodation provider
on arrival or departure at your overnight stop. It's easy!
For Walking Package Holidays:
For these packages a 10% deposit is required in advance followed
by full payment four weeks prior to the start date of your holiday.
- Can you arrange back-pack carrying
services?
Your walk can be best appreciated when travelling
light. We can offer a back-pack carrying service in conjunction
with Travel-lite
(West Highland Way), Aberchalder Baggage Transfer (Great Glen Way),
Carry-lite (St. Cuthbert's Way) and Trossachs Transfers
(Rob Roy Way).
Brochures can be supplied on request, and should you wish to take
advantage of any of these services Easyways will be pleased to organise
this on your behalf at no extra cost.
- What if I have to cancel?
If you find it necessary to cancel your trip before
the start date then Easyways will make the cancellation on your
behalf at no extra cost. This also applies to cancellations midway
through your journey. It should be noted that any deposits and booking
fees are not refundable. This system of only paying deposits in
advance is used to protect the customer against loss of full payment
in the event of any unexpected cancellation.
However, Easyways strongly advises that you take out a travel insurance policy to provide cover in the event of cancellation, illness, baggage loss, etc.
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